Trainer Questions
Choosing the Right Product
Direct Drive Trainer Compatibility
- Do I need a thru axle adapter for a Hammer/H2/H3?
- My bike has suspension. Can I use it on the Hammer/H2/H3 trainers?
- Are the Hammer/H2/H3 trainers compatible with 135 thru-axles?
- Does the Hammer/H2/H3 support 7-speed cassettes?
- Can you make a Direct Drive Smart Trainer fixed gear?
- Is the Hammer Campy or XD compatible?
Indoor Cycling Apps
Wheel-On Trainer Compatibility & Setup
- What is the maximum and minimum drop out spacing your trainers can accommodate?
- Can I upgrade the resistance unit on my current trainer?
- How do I set up my wheel-on trainer?
- How tight should the resistance unit be up against my rear bicycle tire?
- Do I really need to use the included trainer skewer?
- If my bike has a thru-axle, can I still use your trainers?
Smart Trainer Set-Up & Usage
- How do I fix a solid red light on my trainer?
- Do I Need a Subscription to an Indoor Cycling app to Ride My Trainer?
- Do I Need a Subscription to an Indoor Cycling App to Update My Firmware?
- Do I need a BlueGiga Dongle to update my smart trainer’s firmware?
- I have my trainer and bike set up, now what?
- I bought a smart trainer, do I need a subscription to a training app to be able to use it?
Roller Questions
Accessories
- Can I ride your trainer tires out on the road?
- Does the trainer tire fit 650c or 650b wheels?
- Does the trainer tire fit 29er wheels?
- What trainers does the trainer bag work with?
- When setting up the climbing riser block, which end goes where?
- What gradient do the different levels of the block simulate?