If you would like to contact our customer service department, we will be able to identify the rack you have and check to see if we have parts available.
Articles in this section
- Why does my hitch rack wobble?
- Can a Non 29er Thelma Be Converted?
- How Do I Know If My Thelma Rack Is 29er Compatible?
- I Have a Rack With a Dedicated 2″ Receiver Bar, but My New Car Has a 1 1/4″ Hitch. Do You Have an Adapter to Covert the Receiver Bar?
- I Need to Replace the Top Hold-Downs on My Bones Rack. Why Won’t the Replacement Rack Straps on the Accessory Page Work?
- Where Can I Find Replacement Black Knobs for My Bones Rack?
- I Don’t See My Rack Listed but I Need Parts—How Do I Get Them?
- I’ve Lost the Keys to My Saris Lock. What Do I Do?
- How Can I Get an Instruction Manual for My Rack?